Privacy Policy

Last Updated: October 2025

Protecting your personal and medical information is at the core of what we do. This Privacy Policy details the types of data RUSH collects, how it is used, and how it is secured when you leverage our platform.

1. Platform as a Service (PaaS) Model

RUSH operates strictly as a technology platform designed to support users, hospitals, and emergency personnel. We provide the digital infrastructure to bridge communication gaps during emergencies, enabling efficient deployment of emergency services. We do not use your medical data for any purpose other than facilitating this critical connection.

2. Information We Collect

• Account Information: Name, phone number, email address, and emergency contacts.
• Medical Information: Voluntary details such as blood type, allergies, current medications, and existing conditions that you input to assist emergency responders.
• Location Data: Real-time GPS location collected only when you activate an emergency SOS to route dispatchers accurately.

3. How We Share Your Data

Your privacy is paramount. Your data is distributed strictly on a need-to-know basis and only when explicitly triggered by an emergency event:

• Hospitals & Responders: Transmitted to the assigned ambulance and destination hospital to enable pre-arrival preparation.
• Loved Ones: Shared via a live link to your designated emergency contacts, showing real-time location and status.
• We never sell or rent your personal computing or medical history to third parties for advertising or commercial purposes.

4. Data Security & Encryption

All sensitive health data and location tracking information processed through our platform is encrypted in transit and at rest using industry-standard protocols. RUSH employs robust security measures to prevent unauthorized access, disclosure, or alteration of your information.

5. Your Control & Rights

You have full control over the medical profile stored on the platform. You may edit, update, or delete your health information at any time. You also maintain control over which emergency contacts are notified during an SOS event.